Location: Warrington, UK
Work mode: On-site
About Our Client
Our Client is not your typical Managed Service Provider (MSP). They are a second-generation provider of managed cloud services, born from the expertise of industry veterans, and are crafting a new narrative in the UK tech scene.
The Client's team is akin to the elite operators (the Navy SEALs of the tech world) who excelled in larger MSP environments but yearned for something more. For over 10 transformative years, they have been building a company that is small by design but colossal in impact, guided by a technical leader whose vision is always client-first.
Our Client is currently looking for a skilled and enthusiastic Junior Cloud Operations Engineer to join their dynamic technical team. This ambitious, energetic specialist is seeking accelerated learning through the Synextra Academy, and is ready to support BAU in Azure under expert guidance and work a flexible schedule. You will work with the latest technology and leading brands in a team where everyone has a passion for technology. This will be a hands-on, fast-paced role that will provide endless opportunities to develop new skills and get involved in projects across the business.
About you
1. Ambitious and energetic with a genuine passion for technology and cloud.
2. A team player who is comfortable taking ownership of assigned work and learning fast.
3. Thrives in a fast-paced, startup-style environment where effort and quality are noticed.
4. Excited to experiment, make progress quickly and learn new technologies every week.
About the role
5. Measurable progress via the Synextra Academy, our in-house training programme. Made to help direct your career growth.
6. Support BAU across the Azure stack, learning how to deliver, operate and improve real customer environments (with expert guidance).
7. Exposure to wider MSP/ISP tech.
8. No two days are the same: varied tickets, small projects, troubleshooting and plenty of chances to build real-world skills under supervision.
9. Work from our modern Warrington office, 8.5h/day, Mon–Fri.
10. Shift rotation and Twilight shift allowance: occasional 'up to midnight' weeks. This is to support customer coverage while protecting teams work-life balance.
11. Out-of-hours work involved (on-call, overtime).
Essential skills required
(We're hiring for potential. If you meet most of these, you're likely a great fit.)
12. Solid grounding in IT fundamentals: networking basics, operating systems and virtualisation concepts.
13. Familiarity with public cloud concepts.
14. Basic understanding of cyber security principles.
15. Genuine enthusiasm for hands-on learning (home lab, certifications, projects, GitHub, or Uni projects all count).
16. Clear written and verbal communication; comfortable speaking with customers (with support from seniors).
What you gain
17. A rare start in an expertise-driven MSP: learn how high-performing cloud teams operate.
18. Exposure to core and cutting-edge cloud-native technologies across dozens of SMEs.
19. Daily coaching from Lead Engineers across Cloud Infrastructure, Cloud Platform and Cloud Consultancy.
20. A clear progression path, certification support, and a team that pushes each other to deliver excellent outcomes.
Perks & Benefits
21. Great office location, free parking, plenty of on-campus amenities.
22. Stylish breakout spaces, pool table, games console, premium coffee, fruit, snacks and soft drinks.
23. Comprehensive benefits including private healthcare, dental cover, and more.
24. A Garmin smartwatch to prioritise health and fitness.
25. Perkbox employee benefits platform.
26. A culture that celebrates success, encourages innovation, and supports your professional and personal growth.
27. Twilight shift allowance (+10% on base)