The purpose of this role is predominantly to ensure the day-to-day running of the clients logistics network and deliver outstanding customer service at every stage from initial enquiry and quotation request to project completion.
THE ROLE:
This role involves the following;
Provide accurate quotations in a timely manner
-Raise orders across multiple platforms applying diligence and efficiency.
Implement a proactive approach to problem-solving
Develop and maintain strong, productive working relationships with our retail partners to provide excellent customer service, in a responsive and effective way.
Liaise with our template and installation teams and drivers to schedule logistic arrangements as efficiently as possible
Fastidious record keeping on the company's central production system, and the relevant systems of our retail partners
THE CANDIDATE:
Previous experience in logistics or estimating would be welcome but not essential
Computer literacy with Microsoft Word, Excel, Outlook and Access
Strong communication skills, both written and verbal
Ability to work as part of a team and independently with minimal supervision to accomplish team goals and objectives
Must have a methodical and organised approach to work
Impeccable attention to detail, particularly to numbers, spelling and dates
Ability to thrive under pressure and adhere to constant and challenging deadlines
Must be able to build strong relationships at all levels, both across our business and with the personnel of our valued customer base
THE COMPANY:
Leeds-based fabrication company that has been established over 35 years, during which they have amassed a wealth of knowledge, experience and achieved various accreditations from brand leaders. Their UK-wide client base includes recognisable retail and commercial names and as a result, their large-scale installation logistics network reflects this.
THE CONSULTANCY:
Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.
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