This is a permanent, full-time vacancy that will close in 13 days at 23:59 BST.
My job
We are excited to announce the expansion of our Telesales/Service Team with members who can make outgoing calls and upsell in our Exeter office.
Location: Exeter
Job Type: Permanent, Full-time
Pay: £12.21 per hour (paid monthly)
Hours: 37.5 hours per week, Monday to Friday, 9am to 5pm
Key Responsibilities:
* Reporting to the supervisor, handle calls with new and regular customers to address service inquiries.
* Assist in the warehouse with preparing customer orders for delivery.
* Manage incoming and outgoing sales calls, and handle customer queries and complaints professionally and courteously.
* Match products and services to customer needs to provide efficient service.
Work as part of the branch team to deliver excellent customer care and online assistance.
Requirements:
* Proactive, enthusiastic, with a passion for sales and high-quality customer service.
* Clear telephone voice and good telephone manner are essential.
* Excellent communication skills, especially for engaging with older customers.
* Attention to detail, patience, accuracy, ability to meet sales goals, and data entry skills.
* IT literacy with Microsoft Word and Excel; knowledge of SAP is an advantage.
Benefits:
* Full training provided.
* Career progression opportunities within a growing business with over 40 sites across UK and Europe.
* Discounted or free food.
* On-site parking.
* Generous holiday entitlement.
* And many more benefits.
If you're looking to start your sales career, apply today and join our growing business that serves local communities!
The company
Pilgrim’s Europe produces iconic brands like Fridge Raiders, Rollover, Denny, Richmond, Oakhouse, and Moy Park, alongside a wide range of own-label products across categories including fresh pork, lamb, and chicken. We work with major retailers and food service outlets, offering a variety of products from ready meals to snacking ranges and food service items.
Our team of 20,000 passionate people is committed to producing high-quality, innovative food enjoyed by millions daily across the UK, Ireland, and Europe. Our operations include Pilgrim’s UK, Moy Park, Pilgrim’s Food Masters, and Shared Services.
#J-18808-Ljbffr