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EANI Senior Clerical Officer, Enniskillen
Client:
Brook Street NMR
Location:
Enniskillen, Northern Ireland
Job Category:
Other
EU work permit required:
Yes
Job Reference:
5b184f4f000c
Job Views:
7
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
Brook Street (UK) Ltd is recruiting a Senior Clerical Officer for our leading Public Sector client, Education Authority Northern Ireland, Enniskillen Office.
As a Senior Clerical Officer in the Transport Administration Department, Enniskillen, you will provide advice and assistance to Education Authority officers, customers, the public, and other professionals as directed by the Programme Manager.
You will support daily operational staff with administrative tasks.
You should be proficient in MS Office packages such as Excel, Outlook, and Word, and confident in using spreadsheets and databases, including typing and word-processing duties.
* Have the equivalent of five GCSEs at grade C or above and at least one year of administrative experience in an office environment.
* Possess good customer service skills, along with excellent verbal and written communication skills.
* Be a good team player with the ability to work independently.
Job Responsibilities:
* Provide administrative support across all aspects of the program, utilizing IT tools including word processing, databases, spreadsheets, email, fax, intranet, and internet.
* Answer calls and queries from customers and clients, recording conversations accurately and escalating issues when necessary.
* Assist in collecting factual data and statistical information from various sources to support officers within the service.
* Prepare correspondence, minutes, notes, and other clerical tasks as directed by the program manager.
* Use tact, diplomacy, and initiative in responding to queries and issues, especially in the absence of the program manager.
* Order and monitor office supplies and manage diaries for stakeholders.
* Maintain efficient filing and recording systems as directed by the program manager.
* Delegate tasks to the office team when senior management is absent.
Benefits:
* Comprehensive training and induction
* Accrued holiday hours
* Support and mentoring from Brook Street (UK) Ltd
Pay rate is £14.53 per hour. Working hours are 36 hours per week, Monday to Friday.
If interested, please submit your CV via the 'Apply' link.
Brook Street supports the Armed Forces Covenant and guarantees interviews for veterans or military spouses/partners who meet the essential criteria.
As a Disability Confident Leader and Gold Award holder from the Defence Employer Recognition Scheme, we offer guaranteed interviews to eligible candidates.
If you identify as disabled, a veteran, or military spouse/partner and meet the role's criteria, please register your interest on the Brook Street website. We are committed to engaging with you.
In cases of high volume of eligible military candidates, we will interview the top candidates from this group.
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