Retail Customer Service Assistant, Dartford
We are working with a dealership specializing in agricultural, construction, and ground care machinery in Dartford.
Salary: Competitive
Working hours: 39 hours per week, basic hours are 8am to 5pm Monday to Thursday, 8am to 4pm Friday. Saturdays are on a rota (8am to 1pm). Overtime is paid at time and a half after 39 hours from Monday to Friday.
Candidate profile: Retail experience is preferred, ideally in hardware stores or with strong customer service/sales background. Responsibilities include selling parts, garden machinery, and clothing to customers.
Role Purpose:
Reporting to the Store Manager, you will assist with daily retail sales within the showroom, including parts, hardware, and clothing. Your goal is to deliver excellent customer service face-to-face and over the phone, handling queries related to products and services.
* Excellent interpersonal skills and ability to work with trade and general public customers
* Ability to work in a busy environment and handle pressure
* Strong communication skills (face-to-face, email, letter, fax)
* Experience in retail environment and showroom operations
* Basic computer skills, email, and internet familiarity
* Good numeracy and literacy skills
* Sales experience in retail
* Full driving license
* Smart and presentable appearance
* Motivated by sales and targets
* Attention to detail, accuracy in handling cash, cheques, and card payments
* Team player, capable of working independently or with others
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Job posted on 26/04/2025 by TN United Kingdom.
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