Due to an internal promotion, an exciting opportunity has arisen to join Bowker Motor Group as a MINI Retail Sales Manager at our award-winning MINI Centre in Blackburn.
The ideal applicant will not only possess previous automotive retail sales management experience but will also be able to demonstrate the skills of a compliant Business Manager. You’ll have the ability to drive the business forward by being fully integrated within the sales process through effective enquiry management and the consistent delivery of exceptional customer service.
Teamwork will be at the heart of everything you do to ensure an outstanding experience for both internal and external customers. It will be essential to adapt to individuals’ needs while leading and empowering the sales team to ensure the customer journey is seamless and rewarding.
We’re looking for someone who is driven, self‑motivated, energetic, ambitious, and a true team player. You’ll be fully compliant with FCA legislation and possess excellent organisational, interpersonal, training, coaching, and negotiation skills.
The Role
* Maximise vehicle sales profitability and manage all key financial and administrative duties in line with FCA regulations and internal compliance requirements.
* Regularly review and monitor performance and trends within the Finance & Insurance department to identify opportunities for improvement while operating within defined guidelines and regulations.
* Effectively manage, train, coach, motivate, and develop the Sales Executives to perform at an industry‑leading standard.
* Embrace change and consistently seek new ideas to enhance departmental performance, particularly in finance and insurance opportunities.
* While the main responsibility is for the MINI brand, this role requires a team player who can fully support other Retail Sales Managers within the Centre as business needs arise, ensuring a consistent, professional, and unique experience for all customers.
* Oversee the F&I customer database to identify retention and conquest opportunities, working closely with our finance partners to optimise every potential opportunity.
* Maintain full FCA compliance and ensure that all customers are treated transparently and fairly at all times.
* Manage and maintain the enquiry management process to ensure full adherence to company standards.
* Assist the MINI Brand Manager with the general operation of the department, including new and used vehicle sales.
The Benefits
As part of our highly successful and award‑winning MINI Centre, you’ll enjoy a range of benefits, including:
* Competitive salary and bonus structure
* Company car
* 25 days’ holiday (plus bank holidays) per calendar year (January to December)
* An additional day’s holiday in recognition of your birthday
* Bowker Benefits retail discount platform
* Company pension scheme
* Death in Service policy (1x basic salary)
* Company‑supplied workwear
* Cycle to Work scheme
* Funded training, coaching, and development opportunities
* Incentives and rewards
* Free tickets to local and national events
* Staff social events
* On‑site car parking
If you share our passion for delivering outstanding customer service and can demonstrate the required skills, experience and enthusiasm, please apply today with your current CV and a covering letter.
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