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Meeting & events operations manager

Horley
Arora Group
Events operations manager
£50,000 - £60,000 a year
Posted: 26 September
Offer description

Salary –£ 35,000 plus service charge

Holiday – 28 days holiday, enhanced after 5 years of service.

But there's more...

* Free meals on duty.
* Uniform offered and dry cleaned.
* Discounted employee friends & family rates at Arora Hotels.
* Food and beverage discounts.
* Christmas gifts and employee parties.
* Introduce a friend scheme.
* Cycle 2 work scheme.
* UK attraction discounts @ Merlin Entertainments.
* Taste card.
* Life assurance scheme.
* Wage stream.
* Employee assistance programme.
* Arora star employee recognition.
* Long service recognition award.

About Us...
Connected to Gatwick South terminal, Hilton London Gatwick has 821 bedrooms and an exciting selection of restaurants and bars, including a Japanese Steakhouse. The hotel has a fitness centre and 23 meeting rooms that can host large conferences.

A Bit About What You Will Do...
The Meeting & Event Operations Manager will execute events while ensuring that all logistics requirements are carried out according to the event plans and BEOs. You will manage the event plans and works closely with other departments to ensure that all operational requirements of the events are fulfilled.

* Plan, coordinate, and oversee the logistical aspects of all events, from concept to execution
* Develop and monitor event budgets, ensuring operations remain within financial constraints and promoting cost-effective solutions.
* Liaise with vendors, suppliers, and venues to secure services, finalize contracts, and manage relationships.
* Supervise and manage the setup, execution, and breakdown of events, resolving issues promptly and ensuring smooth operations.
* Manage and motivate event staff and volunteers, provide clear operational guidance, and support team leaders.
* Ensure all events adhere to necessary health, safety, and regulatory compliance standards.
* Conduct meetings with clients to understand objectives, address concerns, and maintain client satisfaction.
* Conduct thorough evaluations after events to assess success, gather feedback, and provide recommendations for future improvements.

More About You...

* Very strong communication skills and an excellent standard of written and spoken English.
* Ability to take initiative and deal with unexpected situations and last-minute changes.
* Strong attention to detail. A smart and professional appearance.
* Most of all, you have an approachable, positive, and proactive manner.
* Experience in a similar role within a 4-star hotel is a significant advantage.

Grow with us...
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

Skills
Fluent in English

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