Senior Asset Surveyor
Responsible to: Property Investment Manager
Job Summary
The role is responsible for the day-to-day management of Ongo’s commercial, land, and non-domestic asset portfolio, including corporate buildings and offices. It ensures facilities management services meet required standards through both internal teams and external providers, leads infrastructure works, manages contractors, and oversees Property Officer(s) and Stock Surveyor teams. The role also supports the Home Ownership and Legal teams with estate-related legal matters and disputes, and uses asset management systems to report on performance and financial viability (net present value) across the portfolio.
Benefits of working with Ongo include:
* 30 days paid holiday plus bank holidays and your birthday off
* Exceptional leave
* 15 hours per year paid volunteering
* Annual pay review
* Mileage reimbursement at 46p per mile
* Free parking (pass provided)
* 3× salary life assurance policy
* Enhanced maternity/paternity pay
* Simply Health package (including Pro-counselling for family members)
* Home working equipment provided
* Local gym discounts
* Discounts at Costa and Starbucks (town centre)
* Car lease scheme
* No sick days voucher
* 9.5% pension contribution (Aviva)
* Housing perks
* Agile working
Main Responsibilities
* Lead day‑to‑day oversight of Ongo’s commercial, land and non‑domestic assets, ensuring legal, financial and operational compliance.
* Manage property adaptations and Disabled Facilities Grant activity, liaising with occupational therapists and local authorities for compliant delivery.
* Act as lead contact for legal matters relating to land ownership, transfers, disposals, lease negotiations and insurance, including Right to Buy/Acquire schemes and planning obligations.
* Oversee maintenance and legal issues related to land ownership and infrastructure assets such as playgrounds, pumping stations, lighting, amenity spaces, communal electrical supplies and legacy stock transfer complexities.
* Lead delivery of stock condition surveys and HHSRS assessments through internal staff and external contractors, ensuring timely, accurate data collection and hazard remediation.
* Lead on tenant/leaseholder alteration requests, service charge disputes and repeat repairs, using asset data to inform capital works and value‑for‑money decisions.
* Manage energy usage, solar panel portfolio, communications infrastructure and broadband rollout across Ongo assets, ensuring compliance with building safety and commercial agreements.
* Line‑manage staff, coordinate building maintenance, interpret legislation and develop new processes to improve service delivery, budget control and legal risk management.
* Maintain strong relationships with tenants, contractors, legal teams and public bodies, providing professional advice and representing Ongo at meetings and consultations.
* Be aware of safeguarding vulnerable adults and children and report concerns via Ongo’s safeguarding policies and procedures.
* Undertake any other duties appropriate to the role level.
Skills, Competence and Experience Required
* Building Surveying qualification (BSc, HND, HNC etc.) – desirable with willingness to work towards if not held.
* At least 5 years working in a Surveying or Asset Management capacity within the Housing sector.
* Experience with Asset Management and Housing Management systems.
* Knowledge of Social Housing sector and awareness of its regulation.
* Working knowledge of HHSRS and willingness to gain qualifications if not already held.
* Ability to supervise and train Stock surveyors.
* Previous stock condition surveying experience (minimum 2 years).
* Working knowledge of Building regulations, particularly Part M.
* Ability to recognise service inefficiencies and put forward recommendations for improvement.
* Ability to communicate difficult decisions in a caring, constructive way.
* Excellent written and verbal communication skills, including reporting and presenting.
* High level of customer care skills and dedication to providing quality service.
* Proven ability to manage a team of staff.
* Ability to balance conflicting priorities to meet deadlines.
* Full driving licence and daily access to a vehicle.
CLOSING DATE FOR APPLICATIONS MONDAY 17 NOVEMBER
#J-18808-Ljbffr