Position
Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.
As Retail Intern Host, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.
This is a 3 month fixed- term contract.
Job responsibilities
Your role will be:
* Achieve individual and store objectives.
* Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience.
* Engage with all clients and develop long lasting relationships.
* Maintain relations with clients through regular communication and connection via email, phone, messages, or personalised notes.
* Master and transmit our brand history and heritage.
* Highlight our product categories through your product knowledge and storytelling.
* Develop and grow your client book, updating client information on the relevant company tools.
* Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
* Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
* Maintain products in an efficient, clean, secure, and organised manner; front and back of house.
* Support with inventory management and ad hoc back of house tasks.
* Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behaviour.
Profile
What is important for the role:
* A minimum of 1 years experience working in a similar customer centric role.
* A deep interest in Fashion, Art, and Culture.
* Be naturally inclusive and open minded.
* Confident, service orientated, adaptable and empathetic in style and approach.
* Effective communication skills with the sensitivities to build and maintain a client portfolio.
* Results driven with a commercial mindset without compromising on the Team Player attitude.
* Fluent in English and additional language is desirable.
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