Overview
Director of Quality & Risk role at myGwork - LGBTQ+ Business Community
Location: The Harley Street Clinic Campus, London
Reporting to: Chief Nursing Officer
Salary: Competitive + a range of attractive benefits
Full time: 37.5 hours per week
This role is with HCA Healthcare, an inclusive employer and a member of myGwork. Please do not contact the recruiter directly.
Role and responsibilities
As Director of Quality & Risk, you will provide expert leadership in quality governance, assurance, improvement, and risk management across the Campus. You will lead our Governance Team, ensuring robust systems are in place to meet and exceed statutory, regulatory, and corporate standards, while embedding a culture of safety, learning, and continuous improvement.
Working closely with the Senior Management Team, AVP of Quality, and Corporate Director of Quality & Risk, you will:
* Lead and develop the Harley Street Governance Team across quality, patient safety, risk, incidents, complaints, and improvement.
* Ensure compliance with CQC, HSE, PHE, safeguarding, and wider regulatory frameworks.
* Oversee quality governance systems, risk registers, incident investigations (PSIRF), and business continuity planning.
* Champion a culture of openness, learning, and quality improvement.
* Drive patient safety, clinical effectiveness, and patient experience initiatives.
* Report to executive and governance committees, providing insight, assurance, and strategic recommendations.
* Collaborate on corporate governance initiatives and represent Harley Street Campus at group level.
About you
We are looking for an experienced healthcare governance leader who can combine strategic thinking with operational delivery. You will bring:
* Significant experience in quality governance, assurance, risk management, and patient safety in a healthcare setting.
* Strong leadership skills with the ability to inspire, coach, and develop high-performing teams.
* Proven expertise in managing compliance with regulatory frameworks and leading organisational improvement initiatives.
* Excellent communication skills, able to influence at executive and board level.
* A track record of delivering measurable improvements in patient safety, quality of care, and governance systems.
Why join us?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has grown to become one of the world’s leading healthcare providers. HCA Healthcare UK is the leading private healthcare provider, known for clinical excellence, innovation, and patient-focused care. At Harley Street Campus, you will play a pivotal role in shaping the governance agenda, ensuring our facilities remain at the forefront of independent healthcare practice.
Benefits
* 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
* Private Healthcare Insurance for treatment at our leading hospitals
* Private pension contribution which increases with length of service
* Season Ticket Loan and Cycle to Work scheme
* Group Life Assurance from day one
* Critical illness cover
* Enhanced Maternity and Paternity pay
* Corporate staff discount for all facilities including Maternity packages at The Portland
* Comprehensive range of flexible health, protection and lifestyle benefits to suit you
* Discounts with over 800 major retailers
Diversity and Inclusion
Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.
We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. We’re happy to discuss flexible working arrangements and offer reasonable adjustments throughout the recruitment process and in the workplace.
Seniority level: Director
Employment type: Full-time
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