About Hybrid:
Hybrid is a multi-award winning high-growth global media agency with offices in Bristol, Philadelphia, Kuala Lumpur, Kathmandu, and Sydney. We specialize in providing world-class media, creative, content, and research services to leading Higher Education institutions globally. Our deep understanding of demographic behaviour, coupled with our expertise in media and creativity, allows us to create customized advertising solutions that capture attention and turn insights into action for our clients.
The opportunity:
We seek an experienced and driven Technical Account Manager to join our dynamic team. In this pivotal role, you will manage and execute successful SEO & Technology campaigns for our esteemed clients in the education sector. Additionally, you will play a key role actively contributing to the agency's growth through client retention efforts.
The day-to-day:
Develop and implement comprehensive SEO and web development strategies tailored to the unique needs of educational institutions, including colleges, universities, and online learning platforms.
* Conduct in-depth keyword research, on-page optimisation, and technical SEO audits whilst overseeing website builds, redesigns, and digital platform developments to maximise organic search visibility and deliver exceptional user experiences.
* Manage end-to-end web development projects, coordinating with developers, designers, and stakeholders to ensure timely delivery within scope and budget parameters.
* Analyse website performance across both SEO metrics and development KPIs, generating insightful reports and providing data-driven recommendations to improve search engine rankings, site functionality, and user engagement.
* Collaborate closely with cross-functional teams, including content creators, developers, designers, and project stakeholders, to ensure seamless execution of integrated SEO and web development initiatives.
* Oversee quality assurance processes for web development deliverables, ensuring websites meet technical standards, accessibility requirements, and SEO best practices.
* Stay up-to-date with the latest trends, algorithm updates, web technologies, and best practices in both SEO and web development industries, adapting strategies accordingly.
* Work with new and current clients to identify growth opportunities across both SEO services and web development projects.
* Prepare and deliver compelling sales presentations, proposals, and technical specifications to prospective clients, effectively communicating the value proposition of our integrated SEO and web development services.
* Negotiate project scopes, timelines, and budgets whilst ensuring mutually beneficial agreements and maintaining long-term client relationships.
* Participate in industry events, conferences, and educational webinars to expand your knowledge and represent the agency as a subject matter expert in both SEO and web development.
You should have:
* Proven experience in SEO account management and web development project management, preferably within the education or related sectors.
* Solid understanding of on-page optimisation, technical SEO, link building, and local SEO strategies alongside proficiency in web development technologies and project management methodologies.
* Experience managing web development lifecycles from initial brief through to launch and post-launch support.
* Proficiency in using SEO tools and analytics platforms (e.g., Google Analytics, Search Console, Ahrefs, SEMrush) as well as project management tools and development platforms.
* Technical knowledge of web development fundamentals including HTML, CSS, JavaScript, CMS platforms, and responsive design principles.
* Strong analytical skills with the ability to interpret both SEO performance data and web development metrics, translating insights into actionable strategies.
* Excellent communication and presentation abilities to effectively convey complex technical concepts to clients and internal stakeholders across both disciplines.
* Demonstrated success in new business development, lead generation, and client acquisition for both SEO and web development services.
* Project management experience with ability to coordinate multiple concurrent projects, manage timelines, budgets, and resource allocation.
* Ability to work collaboratively in a team environment and manage multiple client accounts simultaneously across different service offerings.
Perks & Benefits:
* £25 monthly contribution to your physical health costs (e.g. gym membership).
* Paid training for career accreditations.
* Internal mobility options and established career paths.
* Team rewards, incentives (early Friday finish) & away days.
* Friday drinks, office away days and Summer/Winter Parties (we love a get together!)
* Free fruit and a free weekly breakfast on Wednesdays.
Please note we encourage you to apply for a role at Hybrid even if you don’t meet 100% of the bullet points! We believe in creating an environment where there is a diversity of talent.