Product Service Manager Trent 700
Full time
Derby/Hybrid – 3 days on-site
What You Will Be Doing:
An opportunity has arisen for an enthusiastic, self‑motivated leader to join the Trent Fleet & Mature Value Stream as Product Services Manager. With over 750 aircraft in service, the Trent 700 fleet is one of the biggest fleets in Rolls‑Royce and critical to the success and our future. This position, reporting to the Vice President of Fleet Management, leads all activity related to delivery of the Trent 700 Service Operational Plan through management of the in‑service fleet of engines. It forms the primary interface for the Engine Value Stream with global Aftermarket Operations and Customer Regional Teams ensuring customers are supported in accordance with our service commitments. The Trent 700 fleet size is one of the largest Civil Aerospace fleets, driving maintenance events per year and the management of these is critical to the success of Rolls‑Royce and our diverse customer base.
Why Rolls‑Royce?
Rolls‑Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future, and we need people like you to come and join us on this journey. We’ll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference.
What We Offer:
We offer excellent development opportunities, a competitive salary, and exceptional benefits. These include bonus, employee support assistance, and employee discounts. Your needs are as unique as you are. Hybrid working is a way in which our people can balance their time between the office, home, or another remote location. It’s a locally managed and flexed informal discretionary arrangement. As a minimum we’re all expected to attend the workplace for collaboration and other specific reasons, on average three days per week.
Responsibilities:
* Set the strategy for in‑service implementation of engine modifications and ensure delivery to meet fleet reliability targets through the Customer Regional Teams and Aftermarket Operations.
* Set the Engine Value Stream requirements, provide forecasts, load signals and gain commitment acceptance from service providers (e.g. Aftermarket Operations and Supply Chain) to deliver the operational plan. Ensure delivery of that plan to maximise business returns and meet customer satisfaction targets.
* Deliver the fleet health by actively identifying all risks and opportunities to the delivery of the operational plan, devise mitigations and corrective actions where appropriate and drive these actions to completion.
* For fleet wide issues, lead cross‑organisation IPTs to manage the recovery back to plan of any service delivery issues impacting the plan.
Who We’re Looking For:
At Rolls‑Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.
Qualifications:
* Desire to make a difference in a challenging operational environment through excellent collaboration, teamwork and innovative problem‑solving skills.
* Previous experience or knowledge of aftermarket services, engine maintenance, repair, overhaul (MRO) or operations within aerospace.
* Understanding of engine time on wing drivers and fleet health.
* Knowledge of engine overhaul network and engine MRO practices.
* Understanding of civil aerospace and airline operations.
* Understanding of sales and operational execution planning and control processes.
* Ability to connect operational plans with financial performance / decision making.
Equal Employment Opportunity
We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realise their full potential.
We welcome applications from people with a refugee background.
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