Regional Support Manager Covering West Berkshire, Reading and Oxford
Full time & permanent
Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance
~33 days annual leave (inclusive of statutory bank holidays)
~ Comprehensive induction, on-going training and development to support your career prospects
~ Discounted gym membership, free flu vaccine and discounts on Bupa dental care.
You will be responsible for working as a key member of the Regional Management Team, providing operational support and expertise to care homes throughout the region.
Working in partnership with your Regional Director, you will give your team of care home managers all the support they need to deliver excellent customer service, high quality standards and strong leadership for our people.
You will coach, mentor and support Home Managers in selected homes as identified and agreed by Operational Management.
Supporting the Regional Director in monitoring all aspects of service in the homes, you will be responsible for the analysis and use of quality metrics, conducting audits, and liaising with the Operational Quality team.
You will work in partnership with the quality team and Home Manager to develop focused service improvement plans in the homes, identifying the actions, ownership and timescales needed to make things happen.
Previous experience of performing successfully in a Home Manager or Quality role.
Experienced in coaching and supporting teams around clinical concerns such as Analysing of data for trends/themes.
We’re a health insurer and provider. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. Bupa is a Level 2 Disability Confident Employer.