Vacancy: Waiting List Appointment Coordinator – Radiology Department
We are looking for an enthusiastic, self‑motivated person to manage the day‑to‑day operations of the radiology waiting list and appointments office. The role is the first point of contact for patients and involves liaising with clinicians, nursing staff and other colleagues to resolve waiting‑list issues.
Responsibilities
* Coordinate patient appointments and manage the radiology waiting list.
* Assist the department with all waiting‑list management activities.
* Liaise with patients, clinicians, nursing and other staff to ensure smooth service delivery.
* Provide excellent customer service and communicate clearly in written and verbal form.
Qualifications & Requirements
* Excellent attention to detail and proven computer knowledge.
* Strong organisational skills and ability to cope well under pressure.
* Outstanding customer‑service and communication skills.
* Welsh language ability is desirable; Welsh and/or English speakers are welcome.
Benefits & Other Information
The Agenda for Change Pay Award for 2026/27 is effective from 1 April 2026. Salary will be as per the 2026/27 pay award.
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 16 000 staff.
EEO Statement: The position is open to all applicants who meet the required qualifications, regardless of gender, race, religion, disability, or any other protected characteristic.
#J-18808-Ljbffr