Night Manager – 4-Star Hotel | East London
Full-Time | Permanent | Night Shifts (7PM–7AM)
An exciting opportunity has arisen for an experienced Night Manager to join a leading 4-star hotel located in East London. This upscale, waterfront property features over 200 stylish rooms, an on-site restaurant and bar, and state-of-the-art leisure facilities. The hotel caters to both business and leisure guests and is known for delivering exceptional service around the clock.
We’re seeking a dedicated and detail-oriented Night Manager to oversee night operations and ensure the safety, security, and comfort of all guests during overnight hours.
Requirements
* Lead and manage the night team to deliver exceptional guest service
* Oversee all hotel operations from 7PM to 7AM, ensuring safety and smooth running of the property
* Complete accurate and timely night audits and financial reconciliation
* Be the first point of contact for all in-house guest needs, queries, and emergencies
* Coordinate with other departments and prepare detailed handovers for the day team
* Handle emergency situations calmly and effectively, including liaising with external services if required
* Maintain high standards of communication, professionalism, and guest care
Benefits
* Competitive salary package
* Discounted hotel stays for you and your family & friends
* Enhanced family leave (maternity, adoption, shared parental)
* Additional day off for your birthday
* Training and course sponsorship opportunities
* Flexible working options
* On-duty meals provided
* Wellbeing initiatives and staff social events
* Access to financial tools including early pay options
* Staff referral bonuses (up to £250 per referral)
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This is a fantastic role for someone looking to grow within a reputable and fast-paced hospitality environment. If you’re an experienced night operator ready to lead a team and ensure top-tier guest satisfaction, we want to hear from you.
Apply now to learn more and take the next step in your hospitality career.