We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager to achieve goals related to commercial growth and foster a team culture centered on customer satisfaction. You will lead store teams in the absence of the Store Manager and ensure high standards and exceptional service daily.
The Ideal Candidate
* Passionate about celebrating our customers’ life moments.
* Customer-centric with a passion for delivering excellent service.
* Demonstrates strong leadership skills.
* Positive, forward-thinking attitude.
* Comfortable reviewing store performance data.
* Commercially minded.
* Engaging and enthusiastic team player.
Package and Company Overview
Card Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategic plan aiming to become a true omni-channel retailer. We invest significantly in our colleagues, offering opportunities in a fast-paced environment as part of our exciting journey.
We offer benefits supporting your physical, mental, and financial well-being, including:
* 25% colleague discount in-store and online
* Financial wellbeing support (education tools, salary advance)
* Seasonal incentive schemes
* Opportunities for Retail Apprenticeships
* Access to learning and development resources
* Discounts across hundreds of UK retailers
* Employee Assistance Programme for mental, physical, and financial support
This role offers genuine prospects for the right candidate. If you are interested, please apply now.
We reserve the right to close this vacancy early once sufficient applications are received. We encourage early applications to avoid missing out.
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