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Dental education support officer

Cardiff
NHS
Support officer
Posted: 18h ago
Offer description

THIS POST IS FIXED TERM/SECONDMENT UNTIL 24TH OCTOBER 2026 DUE TO MATERNITY COVER

An exciting opportunity has arisen to join the Dental Deanery providing maternity cover in the role of Dental Education Support Officer.

This role provides a high level of administrative support and co-ordination supporting the training of dental professionals, including overseas Dentists and Dentists with Enhanced Skills.

You will have previous experience of working in a similar role, and possess excellent administrative, organisational and IT skills and the ability to communicate effectively with colleagues and stakeholders. Also important are enthusiasm, self motivation and an excellent eye for detail.

Although this post has been advertised as a fixed term appointment, NHS staff will be offered the appointment as a secondment. If you wish to apply as a secondment opportunity, you must have your line manager's approval. This post may be extended or made permanent at the end of the fixed term/secondment period depending on available funding and business needs.


Main duties of the job

The post holder will provide a high level of administrative support and co-ordination supporting the education of dental professionals, including overseas Dentists and Dentists with Enhanced Skills (DES):

Provide comprehensive, efficient, and confidential administrative support for the education and training of dental professionals in Wales.

Be the first and main point of contact for all enquiries providing comprehensive and professional information and guidance to stakeholders in relation to the education and training of dental professionals in Wales.

Work autonomously and to deadlines, using own initiative.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.


About us

Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.

HEIW's is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:

- Respect for All in every contact we have with others,

- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,

- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.

HEIW received the HPMA Award for Employee Engagement in 2019.

What you can expect:

- a corporate induction and 90 day Welcome itinerary,

- a meaningful values based performance appraisal process,

- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.

Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as "One HEIW Team". Do you want to join that team?


Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.


Person Specification


Qualifications and knowledge

* Diploma Level qualification or equivalent experience, equates to a Higher National Certificate, Vocational Qualifications level 4 or 5, foundation degree, Higher National Diploma, Diploma in Higher Education, AAT (Association of Accounting Technicians) Technician Level or other diploma or equivalent level of knowledge
* Understanding of continuous professional development


Experience

* Experience of developing resources in different mediums
* Experience of working in the NHS
* Experience of supporting and working on projects


Skills

* Ability to work autonomously


Qualifications and Knowledge

* Knowledge of administrative procedures
* Knowledge of data protection and confidentiality


Experience

* Experience of establishing new administrative processes, systems, and procedures
* Excellent working knowledge of Microsoft Office packages
* Minute taking


Skills

* Highly developed interpersonal skills and ability to communicate at all levels
* Excellent planning and organisational skills
* Good time management skills and ability to meet deadlines
* Problem solving


Other

* Ambitious and willingness to learn
* Motivated and resourceful
* Approachable and adaptable
* Willingness to travel to venues across Wales
* Welsh Speaker (Level 1) or willingness to work towards


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,928 to £29,551 a yearper annum pro rata

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