Job Role: Booking Coordinator
- Length: 2-3 months
- Working Pattern: Full Time, Mon-Fri 9am-5pm
Are you a highly organised and enthusiastic individual looking to make a difference? We have an exciting opportunity for a Booking Coordinator to join our client's team in the healthcare sector. If you have strong data entry and customer service skills, then this role could be perfect for you!
Responsibilities:
* Handling incoming calls and answering queries from patients, doctors, and other healthcare professionals.
* Completing various administrative tasks assigned by doctors, such as writing letters and booking in patients.
* Entering and updating data accurately in the system.
* Utilising Excel to track and organise information effectively.
* Providing exceptional customer service and ensuring a positive experience for all patients.
* Collaborating with the wider team to ensure a smooth and efficient booking process.
Requirements:
* Exceptional customer service skills, with the ability to communicate effectively and empathetically.
* Strong data entry skills with a keen attention to detail.
* Excellent organisational and multitasking abilities.
* Proficiency in Microsoft Excel.
* Previous experience in a healthcare setting using Systm One would be advantageous.
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