We are looking for a part time Customer Income Advisor to join a housing association to expand their Income Team. This is a permanent part time role, offering brilliant benefits and great packages.
Role Title: Customer Income Advisor
Salary: £20,280 - £23,649
Location: Near Christchurch
Customer Income Advisor Responsibilities:
1. provide our customers with budgeting and welfare benefit advice
2. Completing Income and Expenditure statements
3. Giving budget advice, benefit & grant applications and sign posting for additional support
4. Working with partners both internally & externally including
5. Maximise income recovery and meet arrears targets
6. Ensure tenants are aware of their rights and responsibilities
Customer Income Advisor Benefits:
7. £450 yearly flexible benefit pot to use against benefits of your choice
8. Flexible working
9. 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
10. A chance to buy or sell holiday as part of our flexible benefits package
11. A generous pension scheme matching up to 12%
12. Life cover as soon as you join us
13. You will be a part of our Recognition scheme where you can be gifted retail vouchers
14. A range of wellbeing discounts including Gym Memberships
Customer Income Advisor Requirements:
15. Up-to-date knowledge of housing legislation and welfare benefits knowledge
16. Experience of supporting customers to complete statements and applications
17. Supported individuals in the community and leadership skills
18. Leasing with internal and external partner for the best outcome
If this is something that sounds of interest to you, please apply below or give me a call on 07488 866705.