Our renowned client is currently looking to recruit a Project Support Officer working on a HR Systems Implementation Project on an initial 5 month contract, working on a hybrid basis from the central London office
London - Hybrid - 1 day per week in office
£240 per day inside IR35
We are recruiting a Project Support Officer to support a key HR systems transformation programme within our Organisational Development team. The role will focus on the delivery and adoption of a new digital platform designed to improve performance management, learning and talent development across the organisation. You will play a critical role in ensuring successful delivery, strong stakeholder engagement and a positive user experience.
About the role
Working closely with HR colleagues, business stakeholders and external suppliers, you will provide hands‑on project management support across the full lifecycle of the platform. You will coordinate activity, support engagement and testing, track progress and use data and insight to improve adoption and outcomes.
This role suits someone who enjoys working in a fast‑paced HR project environment, building relationships and supporting people‑focused digital change.
Key responsibilities
* Support the delivery and ongoing development of an HR digital platform covering appraisal, learning and talent management
* Coordinate stakeholder engagement activities including briefings, focus groups, UX and User Acceptance Testing
* Work with HR and business stakeholders to capture and document requirements for future enhancements
* Manage day‑to‑day liaison with external suppliers and creative agencies
* Monitor project progress and produce clear updates on delivery, risks and user engagement
* Analyse data and feedback to identify trends and opportunities for continuous improvement
* Support post‑launch user queries, guidance and learning resources
* Experience supporting projects, ideally within HR, learning, talent or digital platforms
* Strong organisational and coordination skills with the ability to manage multiple priorities
* Excellent written and verbal communication skills
* Experience analysing and presenting data using Microsoft Excel and other Office tools
* Confidence facilitating meetings or engagement sessions
* Knowledge of appraisal, learning and development or talent management processe
* Experience supporting system rollout, user adoption or change activity
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