Estates Officer - Abbey View and Munden View
Watford Community Housing
37 hours per week
The Vacancy
Would you like to be park of our Estates Services Team? At Watford Community Housing we take pride in the care of our estates to create clean safe friendly environments for our residents to live in, you could make a difference to people's lives.
As part of our Estates team, you will use your skills to help us deliver high-quality estates services to our communities. You need the ability to use your initiative to carry out daily tasks in an efficient & safe manner, taking personal responsibility for delivering an excellent service for our customers. You'll work effectively and proactively with colleagues to maintain high standards.
You will be responsible for looking after a patch of estates and buildings, working inside most of the time to ensure that the internal areas of blocks are safe and kept to a good standard. This will include organisation, removal & reporting of bulk waste, rubbish & repairs, cleanliness of our communal areas including corridors, stairwells, lifts, open spaces, bin stores, drying & parking areas.
You will also work as part of a team on specific projects. You will have support from your manager during your daily tasks & be expected to assist other teams within the organisation.
In this role you will need to:
* Ensure a high standard of customer service
* Be the main contact for contractors, residents and colleagues for your estate and buildings
* Take personal responsibility for the areas you look after.
* Carry out Health and safety checks when needed
* Be able to communicate and assist with our residents whilst carrying out your duties.
* Report back to the relevant staff member any concerns that may be raised with you.
* Work with colleagues from the estates & other teams when the need arises.
You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You will understand the importance of health & safety matters on our estates.
Essential:
* Have had some experience of working in an estates or caretaking role.
* Be able to work alone & as a team member.
* You will need to maintain a satisfactory basic level DBS check.
* Knowledge of Microsoft Office including emails
* To be able to confidently use a mobile phone and various applications.
* Ability to problem solve whilst on your estates.
* To be able to work collaboratively with internal & external stakeholders.
Desirable:
* At least one years' experience in an estates or caretaking role
* Qualifications to GCSE level
* Knowledge of the housing sector
View Job Description HERE
What can we offer you?
We know that people are our most valuable assets, so we offer a range of benefits including 28 days' annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.
How We Work
We are committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, and in our shared spaces when necessary.
How To Apply
If this sounds like your next role, click '
apply now
', tell us why you've got what it takes and send us a copy of your current CV.
The closing date is, 19th October 2025 (but please note
we reserve the right to close the vacancy early if we receive a large response
). Interviews will take place in the week commencing 20th October 2025.