Salary: Competitive Salary Contract Type: Full Time Working Pattern: Permanent Hours: 39.0 The Opportunity –Quality Technician, JCB Power Products Wrexham Click here for our Careers & Life at JCB pages About the role: The Quality Technician is responsible for maintaining the Quality of the products by ensuring they meet customer expectations and specifications and thus being delivered Right First Time. This will involve inspection of the machines, reporting and capturing defects, validating any rectification work is carried out to the correct standard, and providing feedback on issues. Documentation will also be checked to confirm completeness and maintained for accurate build records. Finally, you will video the machine as evidence of meeting our requirements and sign off the machine as ready to be sold to our customers. What does this role involve day to day? Be our “Customer Eyes” ensuring products are completed to the correct standard and requirements, including paperwork, photos and video. Work with the build teams to improve quality by giving constructive feedback on issues. Support and coach others to ensure they know the correct standard our customers expect. Report and capture defects to help drive No Faults Forward. Support with containment on known issues to protect our customers Maintain good communication with internal stakeholders on issues detected which may affect build or delivery. Using problem solving tools like PPS (Practical Problem Solving), 5 why’s, Ishikawa Ability to read mechanical and electrical drawings This will be suited to you if The successful candidate will have previous inspection experience whilst working within a mechanical or electrical production environment and have good computer literacy. Keen eye for detail and being able to follow standard operating procedures. Any previous inspection experience (automotive / painted finished product) would be advantageous. Willingness to engage with other departments and suggest improvements. You must be a confident communicator, both spoken and written, have great attention to detail while maintaining a strong sense of urgency. What happens next? Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial teams interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com What’s in it for you? This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme. We value diversity and welcome applications from candidates from all backgrounds. We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch. Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.