We are currently recruiting an Inbound Customer Service Advisor to join a busy and friendly team. This role involves handling incoming calls from customers, responding to enquiries, resolving issues, and providing a high standard of service at all times. Key responsibilities: * Answer inbound calls and respond to customer queries * Resolve issues efficiently and professionally * Accurately update customer records and systems * Work to service levels and quality standards The ideal candidate will have: * Previous customer service or call centre experience * Strong communication and listening skills * A calm, professional approach and good attention to detail * Basic IT skills and confidence using computer systems...