We're looking for a proactive and dedicated Housing Officer to manage a patch of general needs tenancies, ensuring sustainable tenancies and safe, thriving communities.
Key Responsibilities of a Housing Officer:
Manage all aspects of tenancy management, including sign-ups, tenancy inspections and ASB.
Take prompt and appropriate action in cases of medium to high level anti-social behaviour, working closely with residents, police, and partner agencies.
Conduct regular estate inspections and home visits to maintain high standards and build strong tenant relationships
Support data quality and compliance, ensuring customer systems are up to date and aligned with regulatory and safeguarding standards.
What we'd love to see from you:
Experience in tenancy or housing management, including handling ASB and tenancy enforcement.
Strong knowledge of housing legislation, policies, and good practice.
Excellent communication, negotiation, and conflict resolution skills.
Ability to manage a busy and varied caseload, with a customer-focused and solution-oriented approach.
Job title: Housing Officer
Contract: 3 months+
Hourly Rate: £25/£26hr
Location: Staffordshire
Working hours: Full Time - Hybrid
If this Housing Officer position is for you then please apply or contact (url removed)