Overview
Weekly Pay What you'll be doing as a Retail Assistant: Greeting customers with a warm and friendly welcome Processing orders and requests in a timely and efficient manner Delivering our brand standards to a level our customers have come to expect Resolving challenges and enquiries with a customer centric mindset Receiving deliveries and replenishing displays to provide maximum product availability Ensuring your workspace and store is kept clean, tidy and welcoming Working with colleagues to deliver a culture of togetherness and teamwork Leaving our customers with a memorable experience worth coming back for Helping prepare the store, ready for the following days trade
Responsibilities
* Greeting customers with a warm and friendly welcome
* Processing orders and requests in a timely and efficient manner
* Delivering brand standards to a level customers expect
* Resolving challenges and enquiries with a customer-centric mindset
* Receiving deliveries and replenishing displays to provide maximum product availability
* Ensuring workspace and store are clean, tidy and welcoming
* Working with colleagues to deliver a culture of togetherness and teamwork
* Leaving customers with a memorable experience worth coming back for
* Helping prepare the store for the following day\'s trade
Requirements / Qualifications
We\'re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\'re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
Role details
* Retail Assistant - £12.83 per hour
* Shifts will vary, Thursday Friday Saturday between 12pm and 10pm or evening shifts, 3pm - 10:30pm to include weekends
* Working within both the in-store bakery area and shop floor as required
* Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF
What we offer
* Up to 1 week\'s discretionary bonus pay per year paid just in time for Christmas
* Up to 60% colleague discount across our franchise partner brands
* Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
What we value
We don\'t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We\'re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, and we\'ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
Flexible working
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work-life balance.
Disclaimers
* Hourly rates of pay may differ for under 18\'s
* Please note this role internally is known as Customer Service Assistant
* Annual bonus scheme is equivalent to one work week\'s salary based on average hours worked over a defined period.
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