It's more than a job When you work in Freight Logistics and Operations at KuehneNagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At KuehneNagel, our contribution counts in more ways than we imagine. The Transport Shift Team Leader is a first line management role with responsibility for a team of Transport operatives and drivers, ensuring that the Transport operations run smoothly and in line with KN Road Logistics work instructions and strategies. As part of the leadership team you are required to communicate effectively with your teams in order to ensure they understand processes / current priorities, are aware of new initiatives and alert to safety or quality issues. How you create impact - Transport Operations Oversight : Ensure all transport processes are followed, including domestic and special customer planning, daily road operations, and service level ownership. - Cost and Revenue Management : Focus on daily cost control and revenue recovery within transport operations. - Freight Issue Management : Investigate and manage mis-labelled and ADD freight caused by driver errors. - Cross-Functional Coordination : Work from the hub, closely collaborating with Hub and Warehouse teams to ensure smooth operations. - ASH Coverage : Provide ASH (absence/sickness/holiday) cover as needed to maintain operational continuity. - Leadership and Escalation Handling : Act as a first-line manager, handling 1st tier escalations, dispute resolution, and driving operational efficiency. - Performance and Disciplinary Management : Conduct return-to-works (RTWs), counselling, and disciplinary hearings in line with company policies. - Team Communication and Development : Ensure team competence through regular updates, investigations, and effective communication across various channels. What we would like you to bring - CPC certification - NEBOSH/IOSH qualification (Desirable, but will be a mandatory once in role) - NVQ Level 2 Supply chain/Warehousing/CILT Level 3 or 5 (Desirable, but opportunity to gain once in role) - Team Leader/First Line management experience in a fast moving logistics environment. - Flexible with working hours, including overtime to suit operational and business needs Please note that this position is Monday to Friday from 11 am until 7.30 pm What's in it for you If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization. Who we are Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At KuehneNagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid. Kuehne Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.