Telephony Engineer
Location: Aberdeen (on-site)
Contract: 3 months
Start Date: ASAP
IR35 Status: Inside IR35
Clearance: PVG required (Or willing to go through it)
Overview:
We are seeking an experienced Telephony Engineer with a strong background in delivering and rolling out modern digital telephony solutions, ideally Microsoft Teams Telephony. This role is focused on replacing Legacy telephony platforms as part of an analogue-to-digital transformation across a large multi-site estate (167 sites). You will play a key role in implementing an already established core solution, taking ownership of site-level design, deployment, and go-live activities.
Key Responsibilities
* Deliver end-to-end telephony rollouts across multiple sites, primarily using Microsoft Teams Telephony (Direct Routing and/or Operator Connect)
* Support the replacement of Legacy/analogue telephony systems with modern digital solutions
* Engage with stakeholders to support delivery, building on existing communications already provided
* Design site-specific telephony solutions, ensuring alignment with the core architecture
* Lead on-site build, configuration, implementation, and go-live activities
* Configure and support Microsoft Teams calling features
* Ensure smooth cutover and transition for end users, minimising disruption
* Troubleshoot voice and connectivity issues
* Maintain clear documentation and provide structured handovers
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.