An exciting opportunity has arisen for a Commercial Vehicle Workshop Controller to join a well-established commercial vehicle dealership, delivering high-quality maintenance and repair solutions. As a Commercial Vehicle Workshop Controller, you will be responsible for overseeing the workshop workflow and ensuring efficient, high-quality repairs. This full-time permanent role offers a salary range of £42,000 - £45,000 and benefits. You will be responsible for: - Maximise hours sold, revenue per transaction, product sales, and adhere to VHC process. - Allocate work efficiently and coordinate with front-of-house and bookings. - Ensure clear, proactive communication across teams and customers. - Lead, coach, and develop team; manage training and leave. - Maintain equipment, arrange calibrations, perform tooling checks. - Ensure parts availability and manage displaced parts. - Complete repair documentation accurately and adhere to VWCV warranty standards. - Support processes to exceed VWCV customer satisfaction targets. - Keep documentation and workshop audit-ready (ISO/HSO). What we are looking for: - Previously worked as Workshop Controller, workshop supervisor, Workshop Team, Workshop Operations Manager, Commercial Vehicle Technician or in a similar role. - Must have experience working with light commercial vehicles - Strong technical knowledge of light commercial vehicles - Proven experience managing a team in a similar environment - Understanding of Health & Safety requirements within the automotive industry - Excellent attention to detail and organisational skills - Strong interpersonal skills to work collaboratively with staff and customers Shift: - Monday - Friday: 7am - 5pm - 1 in 4 Saturdays: 7am - 12pm What's on offer: - Competitive salary - Potential bonus for meeting targets - Comprehensive training programmes for career progression - 30 days annual leave including bank holidays - Additional loyalty leave - Holiday purchase scheme - Pension scheme - Cycle-to-work scheme - Personal accident coverage - Electric Vehicle Salary Sacrifice scheme - Referral bonus This is a fantastic opportunity to take ownership of a busy commercial vehicle workshop and develop your career within a supportive and professional environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.