Position: HR Advisor
Reports to: CEO & COO
Location: Sutton Coldfield
Employment type: Office-based, full time
Salary: GBP32-40K DOE
Qualification: CIPD Level 5 qualified
Our client are the UK's Premier online Retailer of precious metals, and have an exciting opportunity to join their team as a HR Advisor. This is a standalone HR Advisor role, responsible for delivering a comprehensive, pragmatic HR service across the organisation. The role will support managers on all people‑related matters, ensuring compliance with employment law while aligning HR practices with business needs.
Key Responsibilities
* Act as the first point of contact for all HR matters across the business
* Provide expert advice to managers on employee relations issues, including disciplinaries, grievances, performance management, and absence
* Manage end‑to‑end recruitment processes, from role scoping to onboarding
* Develop, review, and implement HR policies and procedures
* Ensure compliance with current employment legislation and best practice
* Support and coach managers to build confidence in people management
* Oversee payroll inputs, benefits administration, and HR records
* Monitor HR metrics and identify trends to support business decisions
* Lead on employee engagement initiatives and culture development including employee wellbeing
* Manage any HR projects and support organisational change as required
Skills & Experience Required
* CIPD Level 5 qualified or actively studying
* At least three years in a previous HR role
* Strong organisational and multitasking skills
* High level of accuracy and attention to detail
* Confident communicator with excellent interpersonal skills
* Proficient in Microsoft Office (Word, Excel, Outlook)
* Ability to handle confidential information with integrity
Benefits
* 20 days holiday plus bank holidays, increasing by 1 day per year of service to a maximum of 25 days plus bank holidays
* Company pension 3% employer contribution, after initial probation period
* Health benefits package provided, after initial probation period
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