We are looking for an Internal Sales Account Manager to join the Sales team. The position is based at our Pembridge site in Herefordshire. This is a full time role working 39 hours per week, Monday - Friday.
As an Internal Sales Account Manager (Sales Administrator) you will cover your own geographical area, handle sales calls/enquiries from distribution, builders merchants, contractors and architects and work as part of a team to maximise your area’s order intake figures. You will also provide support to Area Sales Managers who cover our Roofing and Structural products and assist with all other customer enquiries.
Main Duties and Responsibilities:
1. Handling and pricing sales enquiries using CRM.
2. Liaising with Area Sales Managers.
3. Offering excellent levels of customer service, achieving customers’ needs, whilst being aware of costs and all other implications.
4. Undertaking stock checks on SAP.
5. Liaising with planning to provide accurate delivery dates for stocked and non-stocked items.
6. Processing and checking all orders scheduled within your area.
7. Helping to meet daily budgets for your own geographical area.
8. Communicating with transport, ensuring that the customer receives the order on time and in full.
9. Efficiently processing complaints, returns and credit requests.
10. Confirming quotations in writing via CRM.
11. Ensuring that CRM is updated as and when required.
12. Rectifying loading, administration and any other issues that occur.
Skills and Experience required:
13. Excellent Oral and written communication skills
14. Excellent organisational Skills
15. Strong workload prioritisation skills and ability to work under pressure
Whilst not essential, it would be beneficial to have:
16. Experience in the use of SAP
17. Experience within a similar role
18. Experience of insulation Industry, building industry or roofing trade,
What do we offer?
19. 25 days Annual Leave (Plus Bank Holidays)
20. Profit Related Bonus
21. Contributory pension scheme
22. 4 x salary Life Assurance
23. Enhanced Maternity, Paternity & Adoption Leave
24. Buy & Sell Annual Leave
25. Service Recognition Rewards
26. Supported Professional Development
27. Hyrbid working 3 days in the office, 2 days working from home
Why join Kingspan Insulation?
We are entrepreneurial, collaborative, and we stand behind a common cause – better buildings for a better world.
Kingspan Insulation are a leading manufacturer of high-performance rigid insulation within the construction industry, operating from our site in Pembridge, Herefordshire. With 188 sites worldwide Kingspan is a global leading employer.