17 Galashiels Rd, Sunderland SR4 8JJ
Full time
Job Summary
As an Apprentice Pharmacy Assistant, you will support the daily operations of the pharmacy while completing your apprenticeship training under the supervision of registered pharmacy professionals.
Duties
You will help ensure the safe, efficient, and effective supply of medicines and healthcare advice, gaining practical experience in dispensing, stock management, and customer service while working towards a Pharmacy Services Assistant qualification.
Training and Development
* Actively participate in the Pharmacy Services Assistant Apprenticeship programme in coordination with the training provider and under the guidance of the pharmacy team.
* Complete all required coursework, assessments, and training modules in line with the apprenticeship framework.
Dispensing and Pharmacy Operations
* Assist in the selection, labelling, and dispensing of pharmaceutical products according to prescriptions and SOPs.
* Ensure compliance with legal, ethical, and professional requirements at all times.
* Support accurate and timely processing of NHS and private prescriptions.
* Participate in monthly NHS prescription submissions to ensure accuracy and efficiency.
* Contribute to the accuracy of purchasing, dispensing and endorsing to maximise reimbursement.
Customer Service and Advice
* Deliver high standards of customer service and respond to general health and OTC enquiries.
* Use approved protocols to recommend suitable products and advise on correct use.
* Provide information on healthy lifestyles and refer customers to the pharmacist where appropriate.
Stock and Inventory Management
* Receive and check deliveries, sort and store stock in line with SOPs.
* Ensure appropriate storage and handling of all medicines and products.
* Assist in stock control activities, including maintaining adequate stock levels and expiry date management.
* Help prepare Monitored Dosage Systems (MDS) and support services to care homes and other care settings.
* Work with other healthcare professionals to ensure continuity of patient care.
Administrative and General Duties
* Operate till and card machines, maintaining accurate cash handling practices.
* Maintain high standards of cleanliness, organisation and security in both retail and dispensary areas.
* Keep up to date with product knowledge, industry news and training resources.
* Perform any other reasonable duties as requested by line management to support pharmacy operations.
Requirements
Let the company know about relevant qualifications and industry experience you already have; they may adjust the apprenticeship to reflect what you know.
* Willingness to learn and strong commitment to completing the apprenticeship programme.
* Excellent communication and interpersonal skills.
* Strong attention to detail and accuracy.
* Ability to work well in a team and follow instructions.
* A caring and empathetic attitude towards customers and patients.
* Basic numeracy, literacy and IT skills.
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
After this Apprenticeship
Upon successful completion of Level 2 you can progress to Level 3 Pharmacy Technician.
Job Type
Full-time, Apprenticeship
Hours
40 hours per week
Apprenticeship Wage
£8 per hour
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