AWS Cloud Engineer - 2nd Line Support (Contract)
Location: 4 days Office based in Central London, 1 day remote
Contract Length: 6 Months
Rate: £250 - £270 per day (Inside IR35)
Start: ASAP
Are you an experienced AWS Cloud Engineer looking for your next contract? We're seeking a talented 2nd Line Support Engineer to join a busy team and play a key role in maintaining, troubleshooting, and optimising in a cloud environment.
What You'll Do
* Provide 2nd line support across AWS cloud infrastructure and associated services
* Troubleshoot incidents, service interruptions, and performance issues
* Support deployments, configuration, and maintenance of cloud resources
* Work closely with 3rd line, DevOps, and architecture teams to resolve complex issues
* Ensure compliance with operational standards, security policies, and best practices
* Maintain technical documentation and contribute to process improvements
Required Skills & Experience
* Strong hands-on AWS experience (EC2, VPC, IAM, S3, CloudWatch, Lambda, etc.)
* Solid knowledge of Linux/Windows administration
* Experience with networking fundamentals (DNS, routing, load balancing, firewalls)
* Familiarity with Terraform, CloudFormation, or similar IaC tools
* Understanding of CI/CD pipelines and modern DevOps workflows
* Proven background in 2nd line/operational support roles
* Excellent communication and problem-solving skills
Nice to Have
* AWS Certifications (Associate or above)
* Experience supporting containerised environments (ECS/EKS/Docker)
* Scripting skills (Python, Bash, PowerShell)
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