Who We Are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
Job Req ID: 308348
Posting Start Date: 31 Mar 2026
Location: Brandon/Suffolk, Suffolk, GB, IP27 9PS
Contract Type: Full Time
What We Do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. These core values are open, caring, agile and collaborative.
Contract
Full Time, Permanent
Location
RAF Lakenheath, RAF Mildenhall & RAF Feltwell
Working Hours
40 hours per week, Monday to Friday 7:30AM – 4:30PM (1hr unpaid lunch)
Salary
£38,000 – £42,000 + Company Van & Fuel Card
Join a New Force in Defence Infrastructure
This is an exciting opportunity to join a growing organisation delivering critical asset and facilities management services across the UK Defence sector. Supporting the United States Visiting Forces estate, you will play a vital role in maintaining safe, secure, and fully operational sites.
About The Role
Reporting to the Technical Services Manager, you will deliver maintenance activities scheduled by the helpdesk team, ensuring all tasks are completed within required timescales using a PDA system. Your work will include servicing, maintaining and repairing automatic doors, manual door systems, roller shutters and associated access control equipment.
You will be responsible for diagnosing faults, carrying out repairs efficiently, and ensuring all work complies with current regulations and safety standards. The role combines both planned maintenance and responsive callouts, with additional on-call and out-of-hours work as required.
While much of your work will be independent, safety remains a priority. Tasks involving working at height will always be completed as part of a two-person team.
What We’re Looking For
You will have solid experience working with industrial or automatic doors and be confident managing both PPM and reactive maintenance in a fast‑paced environment. A Level 4 qualification in industrial doors, automated gates or a similar discipline is preferred, although candidates with strong hands‑on experience will also be considered.
You should be comfortable working independently, highly organised, and capable of managing your own workload effectively while meeting strict service delivery timelines. Strong fault‑finding skills, attention to detail, and a proactive approach to problem solving are essential.
Must hold IPAF and PASMA certifications for working at height and have knowledge of electrical isolation procedures. A recognised ADSA or DHF qualification is required, along with a full UK driving licence.
To be eligible for this role you will need to be able to pass SC Clearance. It is desirable that you hold a CSCS card and an NVQ Level 3 in Engineering Manufacture (or City & Guilds equivalent).
Benefits
* 6% employee matched pension contribution
* 25 days annual leave plus bank holidays
* Work van and fuel card
Company
VIVO Defence Services is a joint venture between Serco and EQUANS. By applying for this role, information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.
We are committed to building a diverse and inclusive organisation that supports the needs of all. We will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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