Job Title: Business Change Project Manager Location: Castle Donington / Hybrid Contract: 3 months with posibility for extension Are you an experienced Project Manager with a passion for driving customer excellence? Our client, a leading organisation in the utilities sector, is seeking a talented Business Change Project Manager to join their dynamic team. This is an exciting opportunity to make a significant impact on customer experience projects within a rapidly evolving environment. Job Purpose: In this role, you will take accountability for the development, management, and delivery of complex, customer-focused projects. Reporting directly to the Lead Project Manager, you will ensure that all initiatives are delivered successfully, meeting time, quality, budget, and benefit expectations while enhancing the reputation of the organisation. Key Accountabilities: Define, develop, and deliver high-value, complex customer projects on time and within budget while ensuring quality and benefits expectations are met. Collaborate with colleagues to develop and manage business cases and benefits plans, undertaking regular evaluations of performance throughout the project lifecycle. Identify and implement opportunities for improvement while managing risks and issues effectively. Ensure all project milestones are achieved or exceeded and establish robust project governance and control processes. Provide regular status reports to key stak...