We currently have an exciting opportunity for a Hospitality & Events Manager with a background in exceptional food catering services to join us working at one of our highly prestigious education settings. If you're passionate about crafting unforgettable events that delight guests and create lasting memories, from intimate dinners to high volume events, this is a perfect opportunity to bring your expertise to our team. Situated in the outskirts of Godalming, the prestigious independent boarding school Charterhouse serves an exclusive clientele, hosting luxurious events featuring fine dining, silver service, and banqueting of the highest standards. This is a fantastic opportunity for a skilled Hospitality & Events Manager to make a name for themselves within the independent school hospitality industry and be a part of setting the new standard for education catering.
As a Hospitality and Events Manager at Charterhouse with Holroyd Howe you will possess the following attributes and have proven experience in managing high volume events,
* Proven experience managing high-volume events, conferences, or catering operations within a 5‑hotel or corporate environment.
* Recent experience in event management in a similar role
* Strong knowledge of food, hospitality, and operational delivery, with a keen eye for presentation and quality.
* Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships.
* Calm, confident, and adaptable under pressure, capable of managing last‑minute changes while delivering seamless events.
* Commercially minded, with experience managing budgets, labour costs, and identifying revenue opportunities.
* Exceptional organisational and planning skills, able to manage multiple events and work streams simultaneously.
* Experience leading and developing teams, motivating staff to deliver their best performance.
* IT literate, with familiarity using hospitality booking systems.
* Strong understanding of revenue management and guidelines to maximise event profit
* Market knowledge of competitors and event industry trends
* A proven track record and ability to provide high levels of service under pressure.
* Exceptional communication and customer service skills, both written and spoken.
* Strong time management skills with the ability to multi‑task while maintaining an immaculate and professional appearance.
* Understanding and willingness to contribute to a 24h operational schedule when required.
* Experience working on large events circa 800 covers is preferred, but not essential
* Ability to multi‑task; you will be working across a number of activities and clients with tight deadlines
* Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
* Strong operations and logistics management skills, including planning of shipments, transport
* Strong spreadsheet and budget management skills, including use of Microsoft Excel
* Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint
* Excellent communication skills – verbal and written, internally and to clients / suppliers
* Team management – management and coordination of junior team members
* Creative thinking and awareness of event industry trends
* Attention to detail and organisation critical
* Excellent product knowledge, strong business acumen and lead your team by example.
* Excellent communication skills, internally and externally with strong presentation skills.
* Is inspired to be a great leader and support, grow and nurture the team.
* Previous experience in delivering excellence in high volume events
* Must be self‑motivated and have the ability to work independently in a fast‑paced and multi‑tasking environment.
* Great team player
* Proactive proven experience and able to adapt in an ever‑changing environment with a calm outlook.
* Possess excellent written and oral communication skills, and superior presentation skills.
* Must possess strong organisational and time management skills
* Working knowledge of computer systems (i.e., Microsoft Office) is essential.
Holroyd Howe is one of the UK's leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.
Benefits:
* Christmas and New Year off
* 4 weeks secondary carer leave
* 28 days holiday including bank holidays
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Bespoke training and development opportunities
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Free meals whilst at work
* Career development opportunities
* HIT apprenticeships for all experience levels
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