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Client service manager - hospitality mkt

Chester
Permanent
Worldline
Client services manager
Posted: 23 June
Offer description

Responsibilities



Your day will be filled with engaging activities that include building strong relationships with client contacts, ensuring the delivery of high-quality services, and supporting continuous improvement initiatives. You will measure service performance, report on key metrics, and develop strategies to close performance gaps. Furthermore, you will coordinate with internal teams and third-party suppliers, handle clientplaints tactfully, and guide cross-functional colleagues to align with client objectives. Managing invoicing accuracy and facilitating ad hoc IT change requests will also be part of your role.

What We're Looking For

We seek big thinkers with a passion for service excellence and a proactive attitude. You are confidentmunicator, thrive in a fast-paced environment, and possess a solid understanding of operational functions in hospitality or retail sectors. Resilience, creativity, and self-motivation are essential traits. Basic knowledge of IT systems related to Point of Sale and Inventory Management is desirable, along withmercial awareness and industry trend research skills.

Perks & Benefits

Joining Worldline means bing part of a global leader in digital transformation. You'll enjoy apetitive salary, extensive benefits-including private medical insurance, a generous pension scheme, flexible benefits, and more-and a supportive environmentmitted to your development. We invest deeply in training programs and career growth opportunities, fostering an inclusive culture built on our core values of Innovation, Cooperation, Excellence, and Empowerment.

Shape the Evolution

Be part of a pioneering team shaping the future of payments. Collaborate with talented colleagues worldwide, take on exciting challenges, and make a societal impact. Wherever your career takes you, Worldline will be there to support your growth.

Learn more about life at Worldline at jobs.worldline

We are proud to be an Equal Opportunity employer and value diversity in all its forms. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, disability, or any other protected characteristic.

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Information at a Glance Job ID 300210

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