Contract Type:
Contract
Hours:
Full time
Disability Confident:
No
Closing Date:
25/03/2026
About this job
Employee Relations Advisor Location: Cardiff. We're looking for an organised, confident, and people‑focused Employee Relations Advisor to join our ER Team.
Reporting to the ER Policy & Projects Manager, you'll be the first point of contact for day‑to‑day ER queries-providing clear, timely and legally compliant advice to managers and colleagues across the business.
This is a fantastic opportunity for someone with HR advisory or ER experience who enjoys problem‑solving, coaching managers, and improving colleague experience.
What you'll be doing
Providing consistent, high‑quality advice on a range of employee relations matters including sickness absence, performance, conduct, probation and flexible working.
Supporting the effective interpretation and application of People policies across the business.
Managing low‑risk ER cases independently and escalating complex issues where needed.
Maintaining accurate records within case management systems and producing documentation and templates.
Working closely with HR Operations, People Partners, Reward, Learning & Performance and Payroll to deliver a joined‑up People service.
Supporting organisational change activity and contributing to the development of clear, modern People policies.
Keeping up to date with UK employment legislation and best practice.
What we're looking for
Experience in an HR Advisory or Employee Relations role.
Strong understanding of UK employment legislation.
Confident communicator with the ability to coach, influence and support managers.
Experience managing a volume of ER queries or cases.
Excellent attention to detail and ability to handle confidential information.
CIPD Level 3 (or studying towards Level 5) is desirable.
Experience in financial services or another regulated environment is a plus.
Familiarity with HRIS or case management systems.
What you'll bring
A collaborative approach and the ability to build strong relationships.
A proactive, solutions‑focused mindset and a commitment to continuous improvement.
Confidence in delivering a positive colleague experience.
Strong organisational and problem‑solving skills.
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