Job overview
Are you ready to lead change, inspire a team, and transform patient care? This is your chance to take charge of our busy outpatient pharmacy service at Epsom and St Helier University Hospitals.
We’ve kept our outpatient dispensing in-house, meaning you’ll be at the heart of a service that directly impacts patients across a wide range of specialties. We’re looking for someone who can re-invent processes, energise the team, and deliver a pharmacy service that is professional, efficient, and compassionate.
Main duties of the job
1. Lead and inspire a dedicated team of pharmacy assistants, technicians, and pharmacists across both St Helier and Epsom sites.
2. Shape the future of outpatient services by modernising systems, re‑inventing processes, and improving patient experience.
3. Apply your hospital expertise to navigate hospital prescribing, hospital‑only medicines, and formulary systems, ensuring safe and effective supply across all specialties.
4. Bring commercial insight from community pharmacy experience (if you have it) to strengthen service delivery and patient care.
5. Drive change with proven managerial and transformation skills, re‑invigorating the service to meet evolving patient and Trust needs.
6. Collaborate with colleagues across clinics and specialties to ensure seamless, patient‑centred care.
7. Champion professional standards by delivering a pharmacy service that is compassionate, efficient, and aligned with NHS values.
Please note: This role is primarily based at our St Helier site, with one day each week spent at Epsom Hospital - giving you the opportunity to grow your skills and make an impact across both of our busy, dynamic locations.
Working for our organisation
At Epsom and St Helier, you’ll be part of a supportive, collaborative environment where your contributions are recognised and your growth is encouraged. You’ll work alongside passionate colleagues who share your commitment to delivering a high-class service for patients.
This is a rare opportunity to shape the future of outpatient care while advancing your career as a senior leader within the NHS. If you’re ready to take the next step, we look forward to receiving your application.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The post includes participation in the late duty, seven day, bank holiday and senior on-call rotas.
Person specification
Qualifications and Training
Essential criteria
8. Masters in Pharmacy Degree – MPharm
9. Pre-registration training Professional registration with General Pharmaceutical Council
10. Diploma in Clinical Pharmacy or equivalent
Desirable criteria
11. Membership of Royal Pharmaceutical Society of Great Britain
12. Member of the faculty of the Royal Pharmaceutical Society (or working towards) at Faculty Advanced Stage II or Advanced level practice against the Core Advanced Curriculum
13. Independent Prescriber
14. Leadership/management qualification
Experience & Knowledge
Essential criteria
15. Extensive post registration hospital experience at least Band 7 level
16. Staff management Experience of clinical trials
17. Demonstrates evidence of excellent clinical knowledge and skills
18. Understanding of current national standards, guidelines and service developments linked to areas covered by Medicine.
19. Staff training and appraisal and service development
Desirable criteria
20. Knowledge of CMM (formerly JAC) pharmacy computer system
21. Risk management and assessment
22. Complaint handling
23. Experience using KPIs to monitor a servicectice in the hospital setting
Skills/abilities
Essential criteria
24. Excellent organisational skills-self and others.
25. Computer literate including familiarity with electronic prescribing systems
26. Demonstrates initiative and ability to multi-task
27. Excellent time management
28. Ability to work under pressure and prioritise work
Desirable criteria
29. Up to date on changes to pharmacy and hospital standards
30. Ability to implement and manage change
31. Appreciation of audit methods
Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E:
Your application
Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria.
Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.
Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.
References
Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.
Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.
Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.
Application feedback
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
Safeguarding and DBS Checks
We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.
Documents to download
Further details / informal visits contact
NameIram NaseemJob titleDeputy Chief Pharmacist, Patient ServicesEmail addressTelephone number0208 296 4033Additional information
If you have questions, don’t hesitate to contact Iram Naseem on
07554 779030 or .