Join to apply for the Retail Security Officer - Cardiff role at FGH Security
2 days ago Be among the first 25 applicants
Join to apply for the Retail Security Officer - Cardiff role at FGH Security
About The Role
Position: Retail Security Officer
Location: Swatch Cardiff, CF10 1GA
Hourly Rate: £12.60 - £14.12* (* pay rate inclusive of holiday pay)
Schedule: 4 on 4 off shift pattern. 10 -12 hour shifts available
At FGH Security, we pride ourselves in our core values they guide everything we do. We believe in "Looking After Our Team," "Giving Something Back," and striving to "Be Great Today, Better Tomorrow."
We are seeking experienced and professional Security Officers with a natural talent for retail security to join us in Keeping People Safe at Swatch in Cardiff.
Swatch, JD Sports, Adidas, Tommy Hilfiger, Calvin Klein, Russel & Bromley enlist our highly trained security teams to provide excellent customer service and comprehensive protection of assets in their stores.
A valid SIA Door Supervisor Licence or SIA Security Guarding Licence is required for this role.
Your Main Duties Will Include:
* Maintain in-store PPE (Radios, Body Cams, Pagers)
* Maintain a high level of vigilance throughout the shift whilst observing the store in a discreet manner.
* Actively patrolling and monitoring security cameras to ensure the safety of all customers and staff
* Engaging with customers and offering assistance if needed
* Engage and assist with escorting unwelcome customers from the site
* Looking out for abnormalities around the site
* Reporting any observation or actions to store management and documenting appropriately
* Protection of assets/loss prevention
* Protect stores from theft, vandalism, and other criminal activities.
* Provide a welcoming environment to all customers and staff.
* Respond promptly to any security issues that arise.
* Implement and enforce store policies and procedures.
* Handle difficult customers in a calm and professional manner.
* Report any suspicious behaviour or activity to the appropriate authorities.
* Maintain accurate records of incidents and provide detailed reports to management.
About You:
The ideal candidate should be:
* Highly trained
* Have great customer service skills
* Astute report writer
* Proactive approach to work
* Proud in a smart appearance with impeccable personal presentation
* Motivated
* Demonstrate the ability to deal with different situations
* Show maturity and reasoned decision making
During screening you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About You
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits And Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:
* Instant access to wages: you can draw on up to 50% of earnt salary before payday
* Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
* Discounts in high street retailers, gyms, and more
* Access to financial guidance
* Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
* Varied deployments across multiple industry sectors
* ACS Accredited
* MIND Employer
* Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Other, Information Technology, and Management
* Industries
Security and Investigations
Referrals increase your chances of interviewing at FGH Security by 2x
Get notified about new Security Officer jobs in Cardiff, Wales, United Kingdom.
Cardiff, Wales, United Kingdom 3 weeks ago
Cardiff, Wales, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 4 months ago
Bristol, England, United Kingdom 2 days ago
Broughton, Wales, United Kingdom 1 week ago
Bristol, England, United Kingdom 1 day ago
Broughton, Wales, United Kingdom 1 month ago
Bristol, England, United Kingdom 1 day ago
Newport, Wales, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 1 week ago
Bristol, England, United Kingdom 1 month ago
Bristol, England, United Kingdom 4 months ago
Bristol, England, United Kingdom 1 day ago
Bristol, England, United Kingdom 4 hours ago
Bristol, England, United Kingdom 3 days ago
Bristol, England, United Kingdom 3 weeks ago
Porthcawl, Wales, United Kingdom 1 day ago
Bristol, England, United Kingdom 3 weeks ago
Bristol, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 1 day ago
Information Security Officer (Bristol - Hybrid, 2 Office Days)
Bristol, England, United Kingdom 1 month ago
Bristol, England, United Kingdom 2 months ago
Networking Architecture Intern, Security Research – Summer 2025
Bristol, England, United Kingdom 1 week ago
Newport, Wales, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 2 months ago
Business Support Officer – Future Systems - FCAS Project (12 month Fixed Term Contract)
Bristol, England, United Kingdom 1 week ago
Merthyr Tydfil Housing Association - Director of Corporate Services
Merthyr Tydfil, Wales, United Kingdom 2 weeks ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr