Assistant Manager – Luxury Alcohol Store | London
Are you a charismatic and experienced retail professional with a passion for premium wines, rare whiskies, and high-end customer experiences? A prestigious luxury alcohol store are on the hunt for a talented Assistant Manager to help lead the team.
This is a unique opportunity to be part of a luxury retail brand that blends world-class customer service with a curated portfolio of fine wines, rare spirits, and collectible whiskies. You’ll work side-by-side with an experienced General Manager and be instrumental in building an iconic destination for connoisseurs and collectors alike.
Role and responsibilities:
* Support the GM in leading, coaching, and growing a high-performance retail team
* Deliver exceptional customer service and product knowledge to a discerning clientele
* Help execute a dynamic marketing calendar, including tastings and exclusive events
* Collaborate on stock management, supplier relationships, and operational excellence
* Drive commercial opportunities and contribute to the store’s ongoing success
Experience and expertise:
* WSET Level 3 (Wine or Spirits) or equivalent industry qualification (must have)
* At least 3 years of experience in premium retail or luxury hospitality (managerial)
* A deep passion for fine wines, spirits, and delivering a top-tier guest experience
* Strong leadership, communication, and sales skills
* Previous experience in luxury hotel bars or as a sommelier is highly desirable
What’s In It for You?
* Competitive salary + bonus (£37-40,000 per annum plus bonus)
* Work in one of London’s most exclusive districts
* Grow your career in a luxury-focused, customer-first environment
* Join a brand on an exciting growth journey
* 40 hours per week (availability required for evenings, weekends, and public holidays)