JOB PURPOSE Work closely with internal & external business stakeholders to collate & analyze business data. Compare performance of business versus planned AOP. Monitor Sales Trends by concessionaires, categories and passengers. Benchmarking with peers. DIAL has been steadily enhancing its capabilities in data analytics by driving digitization and automation across processes. To cater for the next phase of growth, which will be highly data driven and will require significant focus on digitization of processes, DIAL needs to create a specific role focused on advancing the digitization and analytics initiatives at DIAL level. The roles created under the vertical of “Digitization and Analytics” will own and drive digitization and data analytics related projects at DIAL level as well as provide analytical support to functions within DIAL to carry out their initiatives. ORGANISATION CHART Key Accountabilities ACCOUNTABILITIES Lead discovery sessions with various stakeholders to identify DIAL’s business needs Articulate the digitization and analytics strategy and create alignment with stakeholders. Work with external partners to execute the digitization and analytics initiatives Implement digitization and automation initiatives at DIAL level in coordination with various departments Provide analytical support to departments for their functional initiatives Develop solutions through intensive understanding of business KPIs and drivers Monitoring of all digital/analytics initiatives and regular reporting to senior management EXTERNAL INTERACTIONS Consultants INTERNAL INTERACTIONS All DIAL Departments CEO, DY CEO FINANCIAL DIMENSIONS Other Dimensions EDUCATION QUALIFICATIONS Graduate with MBA preferably majoring in Strategy Excellent communication, interpersonal and persuasion skills Strong data interpretation and analytical skills Financial knowledge and modelling Knowledge of developing dashboards on analytics platforms (Especially Power BI) and developing solutions Experience with digital technology implementation and smart city concepts Relevant Experience 5-8 years of experience with experience in analystics and digital/digitization. Experience in aviation and airport sector is preferred. COMPETENCIES Personal Effectiveness Social Awareness Entrepreneurship Problem Solving & Analytical Thinking Planning & Decision Making Capability Building Strategic Orientation Stakeholder Focus Networking Execution & Results Teamwork & Interpersonal influence