Following the exciting development of our largest London hotels booking process and recent expansion, we are now seeking a Group Reservations Executive to join our newly formed team.
Working on behalf of multiple hotels within our collection, you will join a small but ambitious team focused on responding to and converting group reservations enquiries.
You will bring the following skills to ensure conversion success and a profit-driven approach:
* Exceptional attention to detail
* The ability to work accurately in a fast-paced environmentquick response times are key
* A genuine passion for the hospitality industry and delivering industry-leading customer servicetaking the time to understand client requirements, including engaging with them over the phone whenever possible
* A proven sales drive, demonstrated through your conversion achievements
* A can do attitude, with creative solutions offered for potential opportunities
If you thrive in a team environment and take personal ownership of your business enquiries and conversion rates, we would be delighted to speak with you.
Previous experience with Delphi and/or Opera Cloud would be advantageous.
In return we offer:
* Social Events, Wellbeing and Team Activities
* Training and development
* Pension Salary Sacrifice Scheme
* Career development and salary reviews
* Interest-free Season Ticket Loan Scheme
* 1 Volunteer Days per year (fully paid and in addition to your annual leave)
* Complimentary meals prepared for you by our chefs
* Length of Service related holiday scheme
* My Millennium discount perks
* Discount on Accommodation worldwide and 50% Food and Beverage Outlets
* Life Assurance
* Recommend a Friend Scheme
At Millennium Hotels & Resorts, we believe our strength lies in our differences. We foster a culture of inclusion where everyone feels welcome, valued, and empowered to reach their full potential. We are proud to be an equal opportunity employer.
About the Group
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. Properties under the group are placed into collections: Lengs Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore. Each collection has its own distinct personality, character and clearly defined hotel brands within it, As well as real opportunities to develop and gain promotion within the industry
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