Security Coordinator – Ref: EE10425
Walsall Council – New Art Gallery Walsall
Full‑time, Permanent – 37 hours per week
Salary: Grade 5 (£28,598 – £31,022)
The venue
The New Art Gallery Walsall is one of the leading visual arts venues in the West Midlands. Situated in the heart of Walsall town centre, the Gallery is a busy and vibrant building with an exciting programme of contemporary art exhibitions and collections displays, lively education events, an artist studio, library, café, and shop. As an Arts Council England National Portfolio Organisation, the Gallery hosts acclaimed exhibitions from contemporary artists within its world‑class exhibition space, and our bespoke collections galleries provide a home to the renowned Garman‑Ryan collection.
The role
We are looking to appoint a conscientious, resourceful, hands‑on, and dedicated Security Coordinator to help deliver the security operations of the venue, and to ensure the care, safety and security of our visitors, building, and exhibits.
Responsibilities
* Providing coordination to the security operations of the Gallery, ensuring the care, safety, and security of the premises and the people who use it.
* Working closely with the Gallery Management team in maintaining robust and reliable security support, and quality customer service.
* Coordinating the upkeep of the security team rota to ensure consistent service support as the venue requires.
* Working proactively to support Gallery operations, events, and general safety, with a positive problem‑solving approach.
* Guiding best practice and development of the security team through continuous improvement and supporting in the delivery of training needs.
* Promoting the safe and secure running of the venue during opening hours by monitoring CCTV, patrolling the building, screening contractors, and supporting health and safety.
* Acting as a key holder, opening and locking down the site, operating alarm systems, and being on‑call to attend site out‑of‑hours when required.
Note that this role requires routine weekend working as standard, additional evening work to support events as required, and responding to emergency call‑outs out‑of‑hours on a rota basis.
Qualifications
To be successful, you will be keen to support the running of a popular arts venue in the centre of Walsall. You will have a solid understanding of the security and safeguarding issues associated with a public building. You will have experience in coordinating staff and developing best practices within a team. You will have further experience in a customer‑focussed environment, understand the requirements around health and safety, and demonstrate good communication skills. A team player, you will know how to support others and get the best out of them. You will hold current SIA licences in door supervision and public surveillance. An interest in museums and galleries is also necessary, as is an understanding of what is required to ensure the operations of a busy visitor attraction remain robust and dependable.
To discuss the role further please contact Kevin Storrar (kevin.storrar@walsall.gov.uk)
Benefits
This is an exciting time to join us. As the Gallery has recently celebrated its 25th birthday, we are planning a range of engaging and ambitious projects for the years ahead.
* 28 annual leave entitlement days (increasing to 33 after 5 years)
* Flexible work scheme
* Access to the LG Pension scheme
* Training and development opportunities
* Gym membership discounts
* Car leasing schemes
* Employee Assistance Programme (EAP)
Equality, Diversity and Inclusion
We want our staff and management team to reflect the diversity of the communities we serve in Walsall, and at The New Art Gallery we are committed to promoting equality and anti‑discriminatory practice. We welcome applications from people of all cultures, races, ethnicities and religions, of different genders, ages, sexual orientations, and abilities, and recognise unique perspectives and contributions.
Application information
When completing your online application form, you will be asked to enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them. Please see our Information for Applicants leaflet for further information. We kindly request that recruitment agencies do not contact us regarding this job vacancy. The closing date is 4th January 2026.
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