Transport First Line Manager
We have an exciting opportunity for a First Line Manager role, working 4on/4off night shifts (18:00-06:00). As a Transport First Line Manager, you will be responsible for the execution of the operational plan, providing a cost effective professional service, and maintaining a smooth and effective transport operation.
Key Duties And Accountabilities
* Identify and escalate (where necessary) all potential operational risks (Cost, Service, People and Safety)
* Communicate effectively to internal and external stakeholders
* Achieve customers KPI’s in line with the business budget
* Supply accurate information on operational status as and when required including shift handover
* Utilise efficiencies to ensure drivers comply with legislation and company policies
* Prioritise workflow in line with business needs across all colleagues within the transport department
* Ensure Health and Safety is part of our daily activities
* Deputise for the Shift Manager in their absence
Qualifications, Key Skills And Experience Required
* Previous experience of working in a transport / warehouse environment
* Previous working knowledge of Transport Management systems
* Effective communication skills at all levels
* Knowledge Drivers hours and working time directive
* Computer literate, competent user of all Microsoft Office applications.
* Experience in working to Health and Safety requirements
Core Responsibilities
* Lead the shift transport team, allocate duties during the shift and direct team members to ensure that the shift is completed efficiently and depot KPIs are achieved
* Proactively identify any operational risks and ensure that the escalation procedures are followed
* Ensure all drivers receive a full brief of their working schedule prior to departing depot including any specific requirements relating to safety and temperature control
* Communicate clearly and concisely with team members during the shift to ensure that the operation runs efficiently and effectively to meet depot KPIs, through task allocation
* Provide updates to the Shift Management on progress against daily plan, operational issues and progress to resolve operational issues
* Liaise with agency to ensure that they fulfil in line with plan and operational requirement and escalated if requirements are not met
* Monitor, record, and report against agency fulfilment
* Contribute to and support the induction of new team members (Drivers)
* Identify training requirements for the transport team and implement where needed
* Ensure that induction training has been received by all drivers (Sainsburys and agency) prior to them leaving depot
* Contribute to the PDR process providing constructive feedback on performance and recommendations on training requirements for team members
* Involvement in discipline, grievance and attendance management
* Review the operational plan to ensure that it is achievable with the current depot status
* Identify, communicate and implement improvements in the daily transport plan
* Take action each shift to ensure that operational KPIs are consistently achieved.
* Identify working practice improvements that would support the consistent and effective achievement of operational KPIs and make recommendations to Shift Manager
* Identify options and make recommendations to the Shift Manager to resolve operational issues and risks
* Ensure that team remain focussed on the operational plan during the shift
* Ensure that colleagues support one another with workload during pinch points on shift
* Take a proactive role in developing a culture where Health and safety is at the core of everything we do on
* Ensure that the team operate in line with site rules
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