Precision Field Service Engineer
Based within 1 hour of Nottingham
Willingness to travel extensively across the UK (primarily South), as well as Ireland and parts of Europe
Installation, commissioning, servicing, and repair of advanced industrial equipment and associated systems
Delivering high-quality customer training on equipment operation and maintenance
Carrying out rigorous fault finding using first-principles approaches to achieve first-time fixes
Actively contributing to knowledge sharing across the engineering team to improve overall service capability
Supporting customers with spare parts identification and explaining technical requirements where needed
Promoting and recommending service agreements, clearly communicating their value to customers
Reporting customer feedback and service outcomes back to internal teams
Working to key performance metrics such as service quality and customer satisfaction
Supporting wider regional operations with installations and breakdowns when required
Experience / Skills / Qualifications
HND (or equivalent) in Electrical Engineering, with strong mechanical aptitude
Ability to diagnose and solve problems using first principles
Strong customer focus with a commitment to delivering excellent service
Minimum of 3 years' experience installing and servicing industrial equipment
Electrically biased (approx. 60%) with solid mechanical understanding (40%)
Ability to read electrical schematics and mechanical drawings
Full, clean driving licence
Background
Field Service Engineering experience within industrial or manufacturing environments
Electrically biased role with a mix of mechanical responsibilities
Team-based engineering structure with regional coverage
Package & Benefits
Basic Salary: £40,000
Overtime / Shift Allowance available
Annual bonus + seasonal incentives
Company vehicle and phone provided
Pension
Life Insurance included
Working Hours & Benefits
Average 45 hours per week (typically up to 48)
Day shift pattern
25 days holiday + bank holidays
Approximately 1 overnight stay per week
UK-wide travel with occasional European travel