Freight Forwarding Assistant Manager
Location: South-East Suffolk (exact branch disclosed at interview)
Salary: Circa £38,000 DOE
An opportunity for an experienced Freight Forwarding Supervisor to step into an Assistant Branch Manager role within a close-knit, high-performing team. This position covers South-East Suffolk and will suit someone who enjoys a hands-on remit with clear scope to take the lead during holiday cover and peak periods.
What you'll be doing:
* Support the Branch Manager with day-to-day operations across import, export, customer care and administration.
* Prepare accurate quotes and nurture client relationships, including occasional on-site and video meetings.
* Oversee CDS declarations and ensure compliant, timely file handling across modes.
* Produce reports and KPIs; contribute to the smooth running of the branch.
* Step up to cover duties during absences; step down seamlessly when the manager returns.
* Coach and coordinate a small team, helping to prioritise workload and maintain standards.
Essential experience:
* Hands-on import and export operations.
* Quoting and rate procurement.
* Proficiency with CDS customs declarations.
* Proven ability to lead or supervise a small team.
* Financial reporting exposure (e.g., job costing, margin tracking, KPIs).
It would help if you also have:
* Confidence engaging with customers in person and online.
* Strong attention to detail and a calm, organised approach.
How to apply:
Please send your CV and a brief note on your relevant experience. Shortlisted candidates will be contacted for a confidential discussion.
* If you'd like to know more about this Freight Forwarding Assistant Manager opportunity, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme.
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