Work Planner Remote - Occasional travel to West Midlands offices required 12-month FTC Full-Time/40 hours per week/Mon-Fri Up to £31,500 PA Are you highly organised with experience in scheduling and coordinating mobile teams? Are you ready to take on a dynamic role where your planning skills directly impact service quality and customer satisfaction? Think Recruitment is delighted to be recruiting for a Work Planner to support a thriving and award-winning repairs and maintenance team in delivering essential repairs and maintenance services. This is your opportunity to make a real difference within a purpose-driven organisation. About the Role As a Work Planner, you'll play a key part in the success of a busy maintenance service by: Scheduling and coordinating repairs for a mobile workforce. Ensuring appointments are booked efficiently and work is completed right first time. Maintaining clear communication with engineers, customers, and internal teams. Supporting efforts to achieve 100% service compliance. Contributing to high levels of customer satisfaction and reduced avoidable contact. What You'll Bring Experience working in a fast-paced, customer-focused environment (preferably within maintenance or construction). Strong organisational skills with a knack for efficient planning and multitasking. Great communication skills and confidence to make decisions under pressure. High attention to detail and solid IT skills (including MS Office). A resilient, enthusiastic approach and a "can-do" attitude. What We're Looking For Experience in work planning/scheduling is essential A confident, personable communicator with a customer-first mindset. What's in it for You? A supportive team and inclusive working culture. Hybrid/remote working Opportunities for personal development and progression. The chance to join an organisation that values people and purpose. How to Apply If this sounds like the role for you, apply now through Think Recruitment with your up-to-date CV. Interested? Get in contact with Matt Guest on (phone number removed) or email INDPS