Operations Manager, Flexible Workspace/ Hospitality, London £70/75k
London £70/75,000 plus bonus
Exciting New Concept Coming to London! Co-Working / Flexible Workspace Experience Required
A rare opportunity to join a fast-growing, design-led workspace and hospitality hybrid business at an early stage of its journey. This is a modern “work, stay, connect” concept blending co-working, serviced apartments, and lifestyle hospitality. Think Airbnb had a baby with co-working, a high-end, flexible studio environment rather than a traditional office or co-working space.
They currently have two sites under consultation, with more in the pipeline as the model scales. Each location will follow a consistent concept but vary in size and format, from smaller studios to larger multi-unit buildings. The offer combines private studio workspaces for laptop-based working with short-stay accommodation options.
The first site is due to open in around 8 weeks, so this is a fast-moving build phase.
We are looking for a hands-on Operations Manager with experience in flexible space, serviced accommodation, co-living, hospitality, or similar environments. More hospitality-led than traditional serviced office. You'll understand booking platforms, listings, pricing, positioning, and how to shape the offer, not just run an existing model. Weekend operational involvement will be required.
Responsibilities
Oversee day-to-day operations across live sites
Support launch and mobilisation of new locations
Build operational processes, SOPs, and service standards
Manage on-site teams across front of house, housekeeping, and community roles
Ensure high standards of presentation and customer experience
Work with property, design, and build teams on new openings
Support pricing, occupancy, and booking optimisation
Help shape the culture of a fast-growing hybrid brand
Requirements
Background in hospitality, serviced accommodation, co-working, or lifestyle hotel operations
Strong hands-on operational experience in fast-moving environments
Experience with booking systems, listings, and pricing models
Strong leadership and people management skills
Highly organised, detail-focused, and solution-oriented
Comfortable working in a start-up / build phase environment
Keen drop me a line Stuart Hills or call 0207 790 2666
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