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As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHO IS HILTI?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and listening to tailor solutions.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing our CRM system, Salesforce.
WHAT DO WE OFFER?
At Hilti, we foster a passionate, inclusive, and performance-driven culture. You will be part of something special—growing surrounded by supportive colleagues, with your results recognized and rewarded. Our offerings include:
* Extensive onboarding and training, plus companywide events in Manchester.
* Incentives for top performers, including trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
WHAT YOU NEED IS:
Qualities and skills that are important for an Account Manager include:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values—commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity to learn, develop, and grow.
* Excellent organizational skills for managing time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates on your license.
WHO SHOULD APPLY?
We welcome diverse candidates; some of our best account managers joined with no prior experience. Success depends on teamwork and ability, regardless of background. Please apply for only one role; the team will assign you where your skills fit best.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes about 90 seconds.
**SALES ONLY**
If shortlisted, you will complete a fun online assessment and a short pre-recorded video interview—please check your junk mail for these communications.
For application support, contact [email protected].
The recruitment process involves three stages: initial interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses for travel will be reimbursed.
If no current role matches, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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