Who we are At Via, our mission is to provide the best health and wellbeing support to as many people as possible, helping them to change their lives for the better. Last year, we supported over 11,000 people across the UK affected by alcohol and drug use. Everything we do is driven by our values: • Care. Care for people is at the heart of everything we do. • Be human. We are accessible, genuine and humble. Always learning. • Do the right thing. We’re open, honest and inclusive. We get things done. We want to recruit the very best talent. We believe in nurturing a positive workplace culture where our colleagues feel valued, recognised, empowered, and supported. What we’re looking for This is an exciting opportunity to join a fast-paced and growing organisation. We’re looking for a Recovery Practitioner to support our service users in our residential detox & rehab substance misuse service; this is across both our Passmores House & Kings Acre site in a leafy suburb of Harlow. We are looking for someone who is flexible, works well as part of a team and committed to working within set policies, procedures and protocols. We provide compassionate and professional support for individuals on their journey to recovery from drug and alcohol dependency. You will: • be part of a dynamic multidisciplinary team that is delivering an excellent detoxification and rehabilitation service. • provide support to a group of people who use our service and work collaboratively with colleagues and other key stakeholders. • deliver evidence based, low to high threshold interventions and harm reduction advice. • Through a variety of interventions, you will encourage individuals to develop external interests and build on their support networks and develop recovery capital to support community reintegration. An empathic and non-judgmental approach is imperative, as this role involves working with a wide range of challenging scenarios and behaviours. Good time management and team working are also essential skills required for this role. This is not just a job – you’ll help people rebuild their lives, reconnect with their family and friends, return to work or education, and much more. We’re looking for individuals with compassion, good communication skills and the ability to stay calm under pressure. If you’re someone who is a good listener, stays curious, and wants to make a difference, we’d love to hear from you. Deadline: Friday 1st May 2026 Salary: £28,468 - £ 31,542 Including Outer London Fringe Vacancy: Permanent Working Hours: Monday-Friday 3x 12.5 hour shifts including weekends and bank holidays Our recruiting Manager Anthony Cullen is happy to talk through this role, what a typical day might look like, development opportunities, and Via’s national network. You can reach Anthony Cullen on anthony.cullen@viaorg.uk or call 01279 634 200 Proud member of the Disability Confident employer scheme Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .